AI Governance That Keeps Up With the Business: A Few Decisions Made Early
Oct 2026 - AI
Picture a customer service lead who has done everything right.
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The Second AI Vendor: Three Questions That Decide Whether a Team’s ChatGPT, Claude or Gemini Gets a Yes
Oct 2026 - AI
The marketing team has been drafting campaign copy with an AI assistant for months. Not the one IT rolled out. A different one,...
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How We Deployed Claude Inside Microsoft 365, Governance First
Oct 2026 - AI
How we deployed Claude inside our own Microsoft 365: the features we use, how we restricted the data flow, and the five gates...
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Copilot on a Personal Phone: The Persona Decision That Lets IT Say Yes
Oct 2026 - AI
A field sales rep is sitting in a customer's car park with ten minutes to spare. Everything she needs is in the tenant:...
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Five Power Automate Limits That Only Show Up at Import Time
Oct 2026 - O365
In the first post we described the system: a SharePoint list of join and leave events, two scheduled Power Automate flows, and the...
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Getting Your Copilot Licenses to Pay Back: Map the Work Before the Renewal
Oct 2026 - AI
The accounts payable team, the one everyone agrees is stretched, is still keying invoices from PDFs the same way it did a year...
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Freed Hours Aren’t Cash: The Split That Saves the Business Case
Oct 2026 - AI
The CFO already knows the question to ask about any Copilot business case: which budget line went down? Hours saved, multiplied by a...
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Before the First Lakehouse: Turn Your Fabric Tenant Settings Into Evidence an Examiner Can Read
Oct 2026 - O365
The finance team sends the board's monthly numbers as an Excel attachment to a handful of inboxes. Internal audit has flagged it more...
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